Privacy policy

This Privacy Policy explains how My Pretty Sweet collects, uses, and protects your personal information when you visit or make a purchase from our store.

1. Personal Information We Collect

To provide you with the best experience, we may collect the following information:

  • Contact details: name, email address, phone number, and shipping address
  • Payment information: securely processed by trusted payment providers
  • Account details: login information if you create an account
  • Order history: details of your purchases and transactions
  • Device information: IP address, browser type, and operating system
  • Usage data: how you browse and interact with our website

2. How We Collect Your Data

We collect your information through:

  • Direct interactions (placing orders, creating accounts, contacting us)
  • Cookies and similar tracking technologies
  • Trusted third-party services such as payment processors and analytics tools

3. How We Use Your Information

Your data helps us:

  • Process and deliver your orders
  • Communicate with you about purchases and support requests
  • Improve your shopping experience and recommend products
  • Send promotional messages (only with your consent)
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Sharing Your Information

We respect your privacy and do not sell your personal data. We only share your information with:

  • Service providers (e.g., e-commerce platform, payment processors)
  • Shipping partners to deliver your orders
  • Analytics providers to improve our website
  • Legal authorities when required by law

5. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.

6. Data Security & Retention

We use industry-standard security measures, including encryption, to protect your data. While no system is completely secure, we take all reasonable steps to safeguard your information. Your data is retained only as long as necessary or required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your data

To exercise your rights, contact us at info@myprettysweet.com.

8. Cookies

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If such data is identified, it will be removed promptly.

10. International Data Transfers

Your information may be processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it regularly.

Store: My Pretty Sweet
Company: WVR Business
Company Number: 83952799
VAT ID: NL003894544B30
Email: info@myprettysweet.com
Phone: +19178311791
Address:  Bertha van Moerdregtpad 22, 2841 SR, Moordrecht, The Netherlands
Support: Monday - Saturday: 8:00 AM - 5:00 PM (New York, EST)